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How to Monitor Yelp and Other Review Sites

Lets face it, most ECP practices don't like online review sites like Yelp. Some have figured out how to use them to their advantage, but most do not monitor and manage the primary review sites. The bad news is that consumers (your patients) don't need your permission to post a review. And the review sites don't need your permission to set up a review site for your practice. So it is critical that you monitor when something is posted about your practice (positive or negative) and then respond to it.

This is a good article from www.WebMarketingToday.com and has a lot of great resources/techniques to know when someone posts a review about your practice on the web. You can read the full article by clicking on the icon to the right.