Home > How To Manage Negative Online Reviews

How To Manage Negative Online Reviews

Ouch! Don't you hate it when your practice gets a bad review online on a site like Yelp or Google+? You work hard to satisfy every patient, but occasionally, for whatever reason, someone leaves unhappy. And you may not even be aware of the fact they are unhappy.

The data shoes that consumers are definately turning to online reviews to help them make buying decisions. And that includes selecting where to go to get eye care. So it is critical to monitor and manage online review sites. This article gives some great tips on how to manage online review sites and how to handle a negative review.

This is a great article from our friends at Woorank and you can read the full article by clicking on the icon to the right. .